1. Introduction
Ruhmate (“we,” “our,” or “us”) operates a halal Muslim matchmaking mobile application available on Android and iOS platforms. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe, secure, and transparent manner.
This Privacy Policy explains how we collect, use, process, disclose, and safeguard your information when you use our application, website, and related services (“Services”). By using Ruhmate, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We collect various types of information to provide and improve our services.
a. Personal Information
When you create an account or use our services, we may collect:
- Full name
- Email address
- Phone number
- Gender
- Address, city, and country
- Username and password
- Date of birth
- Religion, sect, caste
- Profession and education details
- Profile images and other profile-related content
b. Sensitive Personal Information
We may collect certain sensitive information, including:
- Religious beliefs
- Ethnic origin
- Cultural background
- Account credentials
This data is collected only to enhance matchmaking accuracy and improve user experience.
c. Derivative and Technical Data
We automatically collect:
- Log data (app usage, interactions)
- Device information (device type, OS, browser)
- IP address
- Approximate location data
3. How We Use Your Information
We use your information for the following purposes:
- To create and manage user accounts
- To provide matchmaking services
- To generate AI-driven compatibility and recommendations
- To improve app performance and user experience
- To communicate with users regarding updates, support, and notifications
- To ensure platform safety, prevent fraud, and enforce policies
4. AI-Based Features
Ruhmate uses artificial intelligence technologies, including services powered by OpenAI, to provide:
- Predictive matchmaking insights
- Personalized recommendations
- Smart interaction suggestions
These features are designed to enhance compatibility and user experience. Users may choose not to engage with AI-powered features if they prefer.
5. Payments
All payments within Ruhmate are processed securely through third-party providers such as:
- Apple App Store
- Google Play Store
We do not collect or store any payment card or financial information on our servers.
6. Data Sharing and Disclosure
We respect your privacy and do not sell your personal data.
We may share limited data with:
- Analytics providers
- Testing and performance tools
- Service providers supporting app functionality
Data is shared only as necessary to operate, maintain, and improve our services, and always under strict confidentiality agreements.
We may also disclose information if required by law or legal process.
7. Data Storage and Security
Your data is securely stored using Amazon Web Services (AWS) infrastructure. We implement industry-standard security measures, including:
- Encryption in transit (HTTPS/TLS)
- Encryption at rest
- Access control and authentication systems
While we take strong measures to protect your data, no system can guarantee absolute security.
8. Chat and User Content
Messages, chats, and profile content shared within Ruhmate are stored to:
- Enable communication between users
- Monitor safety and prevent misuse
- Improve service quality and user experience
We may review content where necessary to maintain community standards.
9. User Rights and Account Management
Users have full control over their data and may:
- Access and update their profile information
- Delete their account at any time through app settings
- Request data access or deletion via email
To make a request, contact: support@ruhmate.app
10. Reporting and Blocking
To maintain a safe environment, users can:
- Report inappropriate behavior
- Block other users
All reports are reviewed, and appropriate action may be taken.
11. Data Retention
We retain personal data for as long as your account remains active or as necessary to provide our services. Data may also be retained to comply with legal obligations or resolve disputes.
12. Children’s Privacy
Ruhmate is strictly intended for individuals 18 years and older. We do not knowingly collect or store personal data from minors. Any such accounts will be removed immediately upon discovery.
13. International Users and GDPR Compliance
Ruhmate serves users globally, including in the United States, European Union, and Canada. We process personal data under lawful bases such as:
- User consent
- Contract performance
- Legitimate interests
- Legal obligations
- Vital interests
Users in the EU have rights under GDPR, including access, correction, and deletion of their personal data.
14. CCPA/CPRA Rights (California Residents)
If you are a California resident, you have rights under the CCPA/CPRA, including:
- The right to know what personal data we collect
- The right to request deletion of your data
- The right to correct inaccurate information
- The right to opt out of data sharing (we do not sell data)
Requests can be made via support@ruhmate.app
15. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
📧 support@ruhmate.app
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be posted with a revised “Last Updated” date.
Continued use of Ruhmate after changes indicates your acceptance of the updated policy.